Returns & Exchanges
Your satisfaction is our priority. Learn about our return and exchange policy for premium toenail clippings.
Return Policy
⚠️ IMPORTANT: OPENED PACKAGE POLICY
If you open the package and smell, touch, or handle the merchandise, we can ONLY offer a 10% refund and you MUST keep the item. This policy protects our customers' health and safety.
✅ Unopened Items - Full Refund
100% refund for items returned within 30 days in original sealed packaging
⚠️ Opened Items - 10% Refund Only
Items that have been opened, smelled, or touched qualify for only 10% refund. Customer keeps merchandise.
❌ No Returns
Items damaged by customer handling cannot be returned for safety reasons
Exchanges
Easy Exchanges
Exchange for different collection or size
Quality Guarantee
Defective items replaced immediately
Free Return Shipping
We cover return shipping costs
How to Return an Item
Contact Us
Email us with your order number and reason for return
Get Label
We'll send you a prepaid return shipping label
Ship & Refund
Send the item back and receive your refund within 5-7 days
Need Help with a Return?
Our customer service team is here to assist you with returns and exchanges.